Privacy Policy
Updated April 2025
This Privacy Policy outlines how The Laser Shack collects, uses, discloses, and protects your personal information when you visit or make a purchase from https://thelasershack.com.au. We are committed to respecting your privacy and complying with the Australian Privacy Act 1988 (Cth).
Who We Are
The Laser Shack is a South Australian small business creating laser-cut accessories and homewares. Our online store is powered by Shopify Inc., which provides the ecommerce platform we use to sell our products to you. Your data may be stored through Shopify’s secure systems and databases.
You can read Shopify’s privacy policy here: https://www.shopify.com/legal/privacy
What Personal Data We Collect and Why
We collect personal information that you provide directly to us when you:
- Place an order
- Contact us
- Subscribe to a mailing list
- Enter a promotion
- Interact with our website or social media
This may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Purchase details
- Payment information (processed securely by Shopify)
- Any communications you have with us
We may also collect non-identifiable information automatically, such as:
- Browser type and version
- IP address
- Pages visited
- Time spent on site
- Referring website
How We Use Your Information
We use your information to:
- Process and ship orders
- Communicate with you about orders or inquiries
- Provide customer support
- Improve our website and services
- Send updates or promotional content (if you’ve opted in)
- Detect and prevent fraud or misuse
Cookies and Tracking Technologies
Our site uses cookies to:
- Keep your shopping cart working
- Remember your preferences
- Analyze site traffic via tools like Google Analytics
- Personalize your browsing experience
You can choose to disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party service providers for:
- Payment processing
- Order fulfillment
- Marketing and analytics
- Email communication
These providers only receive the information necessary to perform their services and are required to handle your data securely.
We do not sell or rent your personal information to third parties.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to your data
- Ask us to delete your personal information
- Withdraw consent for marketing emails at any time
To make any of these requests, email us at: contact@thelasershack.com.au
Please note we may retain some data for legal, security, or administrative purposes.
Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Shopify uses secure servers and encryption technology to keep your payment and personal information safe.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date. By continuing to use our site, you accept the updated terms.
Contact Us
We welcome your questions or feedback about this Privacy Policy.
Email: contact@thelasershack.com.au
Business Hours: Monday to Friday, 9 AM – 5 PM (Adelaide time)